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Faq

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Welcome to the Gate Egypt FAQ section! Here, we address common questions about our services, Egypt travel, and more. If you can’t find what you’re looking for, please don’t hesitate to contact us directly.

We offer a full range of travel services to help you experience Egypt like a local:

  • Private Transfers: Airport and city transfers, with reliable drivers and comfortable vehicles.
  • City Tours: Customized tours of Cairo, including the Giza Pyramids, Egyptian Museum, Islamic Cairo, Coptic Cairo, and more.
  • Cultural Experiences: Dive deeper into Egyptian culture with activities like cooking classes, guided visits to local markets, or hands-on crafts workshops.
  • Day Trips: Visit Alexandria, Luxor, or the Red Sea resorts with our well-planned, convenient day trips.
  • Nile Cruises: Explore Egypt’s famous river with luxury cruises between Cairo and Luxor, including stops at the Valley of the Kings, Edfu Temple, and more.
  • Desert Adventures: Take part in desert safaris, including trips to the White Desert and camping under the stars.
  • Corporate and Group Travel: We cater to corporate groups, conferences, and team-building trips, offering a tailored experience for businesses.
  • Luxury Packages: Premium services, including five-star accommodations, private guides, and exclusive experiences.
  • Online Booking: Visit our website, choose the service or tour you want, select your travel dates, and confirm your booking.
  • Custom Itineraries: If you’re looking for a custom trip or have specific requirements, you can fill out the inquiry form on our website or contact us directly. We’ll design a tailored experience based on your preferences.
  • Phone or Email: Alternatively, you can book via phone or email, and our team will assist you through the process.

Our cancellation policy is straightforward:

  • You can cancel up to 24 hours before the start of your service and receive a full refund.
  • No refunds will be provided for cancellations within 24 hours of your experience’s start time.
  • Cancellations made due to exceptional circumstances (e.g., illness, weather conditions) may be handled on a case-by-case basis, so please contact us as soon as possible if you need assistance.

Yes! Transportation is included for most of our tours, with comfortable vehicles and professional drivers. If you’re booking a private tour, the
vehicle will be at your disposal for the duration of the tour, making travel within the city and to various attractions convenient and stress-free.

Yes, we offer airport transfers from Cairo International Airport (CAI), Sphinx Airport (SPX), and other major airports in Egypt. Whether
you’re arriving in Cairo, Alexandria, or Luxor, we can arrange safe and reliable transfers directly to your hotel or tour location.

For most tours, we recommend packing:
• Comfortable, breathable clothing (especially in the warmer months), and sturdy shoes for walking.
• A hat or sunglasses for sun protection.
• Sunscreen and mosquito repellent if you plan to visit outdoor sites.
• A refillable water bottle and snacks, especially for day trips.
• A camera or smartphone to capture your memories.
• Modest clothing if visiting religious or cultural sites, such as mosques or churches (shoulders and knees should be covered).
• A power bank to keep your devices charged on the go.

Of course! We welcome solo travelers and can arrange private tours just for you. Whether you want a personalized city tour or a day trip to
nearby attractions, our guides are ready to make your solo journey an enriching experience.

 We cater to all ages! Our tours are family-friendly, and we can tailor experiences for both young children and older adults. Some tours may
involve significant walking or outdoor activities, which may be more suitable for those in good physical condition. For travelers with young
children or elderly members, we can adjust tours to ensure everyone enjoys the trip comfortably.

Yes, we periodically offer special promotions and discounts. Be sure to subscribe to our newsletter to stay informed about our latest deals and
offers. You can also follow us on social media to keep an eye out for time-sensitive discounts, especially during off-peak seasons or holidays.

Yes, you can book tours, transfers, or other services on behalf of someone else. During the booking process, just enter the recipient’s details, and
they will receive all the necessary confirmations and information.

Tipping is not mandatory, but it is appreciated if you feel that your guide or driver provided exceptional service. Typically, travelers give around
10-15% of the total service cost as a tip, though this is at your discretion.

Most visitors to Egypt will need a visa. Many nationalities can obtain a visa on arrival at the airport or apply for an e-visa before departure. For
more detailed information, it’s best to check the official government website or contact your local Egyptian embassy.

Yes, Egypt is a safe destination for tourists. We prioritize your safety by working with trusted drivers and guides. We also keep a close eye on
local safety guidelines, especially related to health and wellness. While visiting, be mindful of your belongings and follow the local advice, just
like in any other country.

We are committed to ensuring your health and safety. All our vehicles are sanitized between uses, and our tour guides and drivers follow strict
hygiene practices. We also encourage wearing face masks and social distancing where necessary. Please check our COVID-19 updates page for
the latest information before your trip.

At Gate Egypt, we pride ourselves on offering transparent pricing with no hidden fees. All taxes, service charges, and additional costs (such as
entry fees) are included in the price you pay upfront. However, please note that any personal expenses (meals, souvenirs, optional tips) are not
included.

Yes, we offer a range of luxury and VIP experiences. From private yacht tours on the Nile to 5-star accommodations, fine dining experiences,
and personalized itineraries, we can help create the ultimate luxurious Egyptian getaway.

Absolutely! We can arrange multi-day tours that include multiple destinations, such as Cairo, Luxor, Aswan, and the Red Sea resorts. These
tours are fully customizable, allowing you to explore Egypt at a comfortable pace with a knowledgeable guide by your side.

No need to print a receipt for the tour guide! We offer convenient electronic receipts that you can easily access on your mobile device or receive via email. Just keep the receipt handy on your phone or tablet, and our tour guides will quickly verify your booking without any hassle.

We love hearing about your experiences with Gate Egypt! You can leave a review on:
• TripAdvisor, Google Reviews, or Facebook.
• On our website, after completing your tour, you can also share your thoughts and experiences to help others plan their perfect trip.

Yes, we cater to large groups, corporate events, school trips, and more. Whether you need a tour guide for a large group or need assistance
planning an event in Egypt, we can tailor our services to meet your needs. For large groups, we can offer special pricing and group discounts.

For further information, to inquire about bookings, or if you need assistance during your trip, you can contact us:
• Email: info@gateegypt.com
• Phone: +20 1070033884 (available 24/7 for emergencies)
• Contact Form: Available on our website.

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Tower 2 A – EL Maadi Star  Apt.3 Cornish EL Maadi, Cairo, Egypt

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