Welcome to Gate Egypt. By using our services, booking trips, or accessing our website, you agree to abide by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By booking a tour or service with Gate Egypt, you agree to these Terms and Conditions. Failure to comply may result in the cancellation of your booking or restriction from using our services.
2. Booking & Payments
- Booking Process: All bookings must be made through our official website or authorized agents. A deposit may be required to secure your booking.
- Payment Terms: Full payment for the booked services must be made within the time specified in your booking confirmation. Payments can be made via credit card, bank transfer, or other methods listed on our website.
- Cancellation Policy: Cancellation requests must be submitted in writing. Cancellation charges may apply depending on the time of cancellation prior to the scheduled trip. Please review your booking details for specific terms.
3. Travel Documentation
- It is the responsibility of each traveler to have a valid passport, visas, and other necessary documentation for entering Egypt.
- Gate Egypt is not responsible for any failure to secure proper documentation or any issues related to border control or immigration.
4. Changes to Itineraries
- Gate Egypt reserves the right to modify or cancel itineraries, accommodation, or other services in case of unforeseen events, safety concerns, or other circumstances beyond our control.
- If a tour or activity is altered, we will strive to provide a suitable alternative or refund the affected portion of the booking.
5. Liability
- Personal Responsibility: Gate Egypt shall not be held responsible for any loss, damage, injury, illness, or delay arising from personal negligence or events outside our control.
- Force Majeure: In the event of natural disasters, strikes, government restrictions, or other extraordinary circumstances, Gate Egypt will make every effort to reschedule or refund your trip, but we cannot be held liable for changes or cancellations due to these events.
6. Travel Insurance
Gate Egypt strongly recommends that all travelers purchase comprehensive travel insurance to cover unforeseen situations, such as trip cancellations, medical emergencies, lost baggage, or flight delays. We are not liable for any expenses that may arise from not having adequate insurance coverage.
7. Health & Safety
- Travelers are responsible for understanding any health precautions or vaccinations required before traveling to Egypt.
- Gate Egypt will not be liable for any health-related issues or accidents that occur during the trip. We advise our customers to follow all local laws and safety guidelines provided by our staff.
8. Conduct & Behavior
- Travelers must respect local customs, laws, and the cultural sensitivities of Egypt. Any behavior that causes disruption or harm to other travelers, guides, or the local population may result in the termination of your trip without a refund.
- Gate Egypt reserves the right to refuse service to anyone found violating these terms.
9. Complaints & Disputes
- Should any issues arise during your trip, please notify our representatives immediately so we can work to resolve them promptly.
- If you remain unsatisfied, you must submit a formal complaint in writing within 15 days of completing your trip.
- All disputes arising from these Terms and Conditions shall be governed by the laws of Egypt.
10. Privacy Policy
Gate Egypt respects your privacy and is committed to protecting your personal information. Any data collected during the booking process will be handled in accordance with our Privacy Policy, which can be found on our website.
11. Amendments
Gate Egypt reserves the right to update or modify these Terms and Conditions at any time. It is your responsibility to review them regularly. Continued use of our services after changes are made constitutes acceptance of the new terms.
For any questions or clarifications, please contact us at [contact information].
By booking with Gate Egypt, you confirm that you have read, understood, and agreed to these Terms and Conditions.